This Privacy Policy explains how Aximer (“we”, “our”, “us”, or “the Website”) collects, processes, and protects personal data of users when they use our website aximer.ae
By accessing or using our services, you agree to the practices described in this Policy. We may update this Policy from time to time, so please review it regularly.

1. Data We Collect

We may collect personal information in the following ways:

  • Direct communication: When you contact us via forms, email, or customer support.

  • Placing an order: When you purchase products or services from our website.

  • Automated technologies: When you browse our website, we may collect technical data (IP address, browser type, device, cookies).

  • Marketing & surveys: When you subscribe to newsletters, promotions, or participate in campaigns.

The data we collect may include: your name, phone number, email, billing/shipping address, country, preferred language, payment details, and purchase history.

2. How We Use Your Data

Your personal data may be used for the following purposes:

  • Processing and delivering your orders.

  • Providing customer service and responding to inquiries.

  • Sending updates regarding services, products, or policy changes.

  • Improving our website, services, and user experience.

  • Sending personalized offers or product recommendations.

  • Complying with legal obligations.

3. Marketing

We may contact you about products or services similar to those you have purchased or expressed interest in.
You can opt out of receiving marketing messages at any time (via the unsubscribe link or by contacting us).
Please note that we may still contact you for non-marketing purposes, such as legal notices or service updates.

4. Cookies

  • What are cookies? Small text files stored on your device when you visit our website.

  • Types of cookies we use:

    • Essential cookies (for core functionality of the site).

    • Functional cookies (to personalize your experience).

    • Analytics cookies (to analyze website traffic and improve services).

    • Advertising cookies (to deliver relevant ads based on your preferences).

You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

5. Sharing Your Data

We may share your information with:

  • Aximer affiliates or group companies.

  • Business partners and service providers (for order fulfillment, payment, delivery, or marketing).

  • Banks and legal authorities, where legally required.

  • Prospective buyers, in the event of a business transfer or sale.

All third parties are required to protect your data and only process it in accordance with our instructions.

6. Data Storage & Transfer

  • Your data is stored on secure servers.

  • In some cases, data may be transferred to other countries, but always under strict security measures and data protection agreements.

7. Data Retention

We retain your data only for as long as it is necessary to fulfill the purposes outlined in this Policy or as required by law (e.g., tax or accounting obligations).

8. Data Security

We use appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

As a user, you have the right to:

  • Access your personal data.

  • Correct any inaccurate or incomplete information.

  • Request deletion of your data.

  • Restrict or object to data processing.

  • Receive your data in a portable format.

To exercise these rights, please contact us via the details provided below.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is processed, please contact us at:

📧 Email: [info@aximer.ae]
📍 Address: [SKB PLAZA Building, Shop 1, Floor G, Land 655, DM no.367-644 1884180057 Um al Sheif, sheikh Zayed Road, Dubai, UAE]

We will do our best to address your concerns promptly.

Acceptance and validity of the general and particular terms and conditions.

Your navigation on this website and any use and/or order placed for any of the products offered here make you a User, and this implies your full and unqualified acceptance of all of the General Terms and Conditions and, where applicable, the Particular Terms and Conditions in force at the moment you access the website as a User.